> For the complete documentation index, see [llms.txt](https://docs.athenachat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.athenachat.ai/documentation/documentation-en/how-to-start/testirovanie.md).

# 5. Testing and launch

Test chat, live channel, and CRM connection

**Action:** Check the agent **before** launching with real customers.

## 1. Test chat in the dashboard

Open **Channels → your channel → Edit**. On the right — **test chat**. Write typical customer questions and check:

* correctness of the answers
* task completion (whether contact details were collected)
* trigger activation

More details: [**Test chat**](/documentation/documentation-en/features/test-chat.md).

## 2. Check in a real channel

Message the bot from the connected messenger **as a customer** — this way you can check media, buttons, and the full flow.

## 3. Connect a CRM (if needed)

If the agent needs to create deals or book clients, set up the integration in the [**Integrations**](/documentation/documentation-en/integrations.md): [amoCRM](/documentation/documentation-en/integrations/amocrm.md), [Bitrix24](/documentation/documentation-en/integrations/bitrix24.md), [HubSpot](/documentation/documentation-en/integrations/hubspot.md), [GetCourse](/documentation/documentation-en/integrations/getcourse.md), [YClients](/documentation/documentation-en/integrations/yclients.md).

## 4. Launch

When the responses are satisfactory, you can launch ads, mailings, and route incoming traffic to the bot.

{% hint style="warning" %}
Before each **new scenario** in tests, delete the old conversation in **Messages** — otherwise the agent relies on the previous context.
{% endhint %}

{% hint style="success" %}
**Done!** The agent responds to customers. Next — [**Use cases**](/documentation/documentation-en/use-cases.md) and [**Dialogs**](/documentation/documentation-en/features/dialogs.md) for monitoring conversations.
{% endhint %}


---

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